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Payer Solutions Overview

Working with WebClaim

WebClaim offers a proven, state-of-the-art Internet service, backed by an experienced staff of sales, marketing, and customer service professionals ready to develop the right plan to meet your goals.

EDI Health Group, Inc. is committed to offer various solutions to payers ranging from establishing new HIPAA compliant EDI links to licensing one of the Co-branded WebClaim services. It is an EHG directive to work very closely with partnering payers to increase their existing EDI volume through innovative joint-marketing programs that includes electronic claims educational seminars.

With more than one decade of experience in the area of dental claim processing and having Built-in a comprehensive set of payer-specific edits along with other quality technological tools, EHG can help the payer community by providing them with claims right into their adjudication system. This will help payers to increase the quality of their relationships with member providers while dramatically decreasing their administrative costs.

WebClaim Portal was designed in 1999 to create the web-based connectivity for transactions between payers and providers with the mission in mind to provide excellent all around service that is achieved by working with our contracted vendors to develop such solutions. (WebClaim Upload) WebClaim Direct also has been a great tool for providers that are not utilizing any practice management software in their office. It gives them an advanced, cost efficient and all-payer access in all areas of electronic transactions including claims and eligibility.

Claim status makes up a large percentage of incoming call center costs. Providers who submit claims electronically can obtain this information online instead of calling the payer’s customer service. EHG can work with you to substantially reduce customer service-related costs, so that you can provide even better customer service at a lower cost.

WebClaim can help a partnering payer to deliver Internet transaction services with a customized package. WebClaim recognizes that a payer’s identity is important to maintain. Payers can select from one of the Co-branded services that include their organizations logos, and colors, up to and including an exclusive private brand. This is just one of the many ways that WebClaim can offer the competitive services that the market demands.

Our company goal is to ensure that we are able to support the complete transactions set (claim submission, claim & eligibility status inquiry/response and electronic remittance advice) addressed in the final HIPAA regulations, as our payer partners are ready to provide such transactions to us in both batch and real-time modes.




Payer Partners

EHG’s direct EDI payer connects include:

Delta Dental of CA, Blue Cross of CA, Denti-Cal/Medicaid of CA, Delta Dental of AZ, Delta Dental of DE, Delta Dental of IL, Delta Dental of RI, Delta Dental of NC, Delta Dental of NM, Delta Dental of NY, Delta Dental of WV, NE Delta Dental, Delta Dental of Washington DC, Delta Dental of PA, Unicare Special (John Hancock), Unicare Major (Mass Mutual), United Concordia Co. (Fee For Service, Tricare-FMDP, Blue Shield of PA) and WellPoint (BC Life & Health).

There are several payers that currently are testing with EHG. Also EHG by the way of partnership with other clearinghouses and portal companies is hoping to provide more direct links to the provider community.

EHG’s free Web-based eligibility provides links to some major participating carriers such as Delta Dental of CA, United Concordia Companies, Ameritas and Washington Dental Service.




All Payer Connectivity

EDI Health Group Inc. along with its sister company Electronic Insurance Service is an All-payer clearinghouse that provides a variety of services, including electronic (EDI) claims [including Medicare, Medicaid, Blue Cross/Blue Shield, Commercial] distribution, Hardcopy [print-to-laser ADA insurance form and mail], and translation services.

We have been chosen to be the all-payer dental processor for dozens of practice management software vendors, and other regional and national clearinghouses. 




Testimonials

"Since 1996, Denti-Cal has been receiving claims electronically from EIS/WebClaim providers. I have been impressed by their consistent dedication to providing first-rate customer service and technical support, and their on-going commitment to EDI in general. We are happy to work with them and appreciate their efforts. I give them two thumbs up!"

Barbara Castelli
EDI Support Coordinator
Denti-Cal (CA Medicaid)


"It has always been a pleasure working with EIS/WebClaim. They have a great staff and are always very responsive to our needs. Should issues arise, they always step up to the plate and work with us as a team to get them resolved quickly and correctly."

Theresa Jansen
EDI Manager
United Concordia Companies


"Delta of California has received claims from EIS/WebClaim for 6 years. We find them to be very responsive to any technical issues that arise and favorable to incentives we plan for providers. Their customer service to the providers is also excellent. They are very forward thinking in the world of EDI. We value their partnership and would recommend them to any company who wanted to do business with them."

Debbie Keatley
EDI Manager
Delta Dental of California